Return policy
Returns Process:
- Request return authorization within 30 days of delivery
- Include original packaging & all accessories
- Return via tracked post (we recommend Australia Post)
- Allow 7-10 days for processing
Conditions:
- 15% restocking fee for non-faulty returns
- Must show proof of purchase
- Protective films/seals intact
- No physical/water damage
Special Cases:
- DOA (Dead on Arrival): Contact us within 48 hours
- Warranty claims: See separate warranty terms